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Most web browsers support useful third party add-ons (example: plugins, extensions) that can add new features and functionality.
However, if an add-on or extension is malicious, it may cause you to experience spam, cause your Mindhive account to allow third parties to view and copy your Mindhive information, also known as scraping.
Learn the Signs of Malicious Software
Malicious software can infect your computer or mobile device (such as a laptop or smartphone) as well as your web browser (such as Chrome or Firefox). Here are some signs that you may be infected with malicious software:
On your computer or mobile device
- Your applications run slower or tasks take longer than usual to complete.
- You notice new applications you don't remember installing.
- You notice strange pop ups or other ads without opening a web browser.
On your web browser
- You notice strange pop ups or other ads you don't remember seeing before.
- Your search engine or home page has changed and you don't remember changing it.
If malicious software appears on your computer or mobile device, you'll want to remove it as quickly as possible to protect yourself.
Protect your Account from Malicious Software
You can remove most malicious software from your computer or mobile device by following these steps:
- Scan your device. Our partners offer several tools to help you scan and clean your computer or mobile device:
- Clean your web browser. You can remove suspicious browser add-ons or undo recent changes to your web browser settings. If you use Chrome, you can also download the Chrome Cleanup tool for help with malicious software.
- Update your web browser. Running the latest version of your web browser ensures you have the latest security updates. Facebook supports: